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Chat and Messaging
Improve your real-time communication with our instant messaging solution
Instant Communication
Chat with your teams and clients directly via our chat platform
Efficient Customer Support
Provide real-time assistance to your clients through our integrated chat module
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Instant Messaging SoftySoft

Chat and Instant Messaging

Connect in real time with your team and clients

Our instant messaging module integrated into SoftyPlanning allows you to chat in real time with your team members and clients. With this solution, you can send individual or group messages, facilitating internal and external communication. Enjoy quick and efficient interaction to improve intervention management and customer satisfaction.

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Instant Chat

Optimize your internal and external communication

With SoftySoft's instant messaging module, easily exchange messages with your stakeholders and clients, respond quickly to their needs, and ensure optimal follow-up of interventions.

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Instant Communication

Send and receive messages in real-time, ensuring maximum reactivity.

Group Messaging

Create discussion groups to facilitate team communication.

Real-Time Notifications

Receive immediate notifications to not miss any important communication.

Exchange Security

Ensure the confidentiality and security of all your conversations.

Why Choose Our Instant Messaging?

Real-Time Communication

Exchange with your clients and teams without any delay, for maximum reactivity.

Group Messaging

Create discussion groups for better team coordination.

Instant Notifications

Be informed of every important message through real-time notifications.

Exchange Security

Protect the privacy of your exchanges with enhanced security.

Why Choose SoftySoft Instant Messaging

01

Seamless Integration

The messaging service is integrated directly into SoftyPlanning for optimal use and simplified communication.

02

Improved Responsiveness

Respond immediately to customers' and teams' questions and needs, thereby improving overall satisfaction.

Responsiveness and Availability

Communicate with your teams and clients instantly and effectively, without any waiting time.

Team Coordination

Facilitate real-time collaboration within your teams through group discussions.

Improved Customer Satisfaction

Increase customer satisfaction by quickly responding to their requests and queries.

FAQ

01 What is SoftySoft's instant messaging?
SoftySoft's instant messaging is a tool integrated into SoftyPlanning that allows users to communicate in real-time with their teams and clients, promoting better collaboration and increased responsiveness.
02 How to use instant messaging to improve customer satisfaction?
By providing quick responses to customers' questions and concerns, instant messaging allows for immediate issue resolution, thereby improving their satisfaction and loyalty.
03 What are the benefits of group messaging?
Group messaging allows for creating dedicated discussions for specific projects, ensuring effective coordination and clear communication among team members.
04 How to ensure the security of exchanges via messaging?
SoftySoft uses advanced security protocols to protect all communications, ensuring the confidentiality and security of exchanges between users.

Key Features

Innovative tools for instant and effective communication
Real-time Communication

Instantly exchange with your teams and clients, without delay.

Group Messaging

Facilitate team coordination through dedicated group discussions.

Instant Notifications

Receive real-time notifications to never miss an important message.

Exchange Security

Protect your communications with advanced security protocols.

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